The Pickleball Club at Monroe Policies
The Pickleball Club at Monroe welcomes all to our indoor pickleball courts. Check out our pickleball rules prior to accessing our facility and playing pickleball.
Payment Methods
The Pickleball Club at Monroe is a cashless facility, so members and guests can pay by club credit, credit card, or e-check.
MEMBER PAYMENT POLICY
Members must have a payment profile (credit card or e-check) saved in their CourtReserve account, in order to make reservations.
Members will be invoiced on the 1st of the following month, and have 3 days to review the preceding month’s charges; then the payment profile is charged.
Members will have 12 days to pay any outstanding balance or have their membership suspended and may not play until their balance is resolved.
Guest Payment Policy
Guests will pay a $5 fee for every session they participate in, which is due, along with their fees, at time of booking.
Waiver
Everyone must sign a one-time waiver before playing pickleball. This includes members and guests. This will be completed at membership or guest sign-up.
Memberships
Annual memberships are non-refundable. There is no pausing of membership or refunds based on not wanting or ability to play. Any infractions to our policies or are deemed detrimental to the business (i.e. fighting, foul language) may result in termination of your membership that is non-refundable.
Advanced Reservations
Members can make reservations for programs and pickleball court rentals up to 14 days in advance. Guests can make reservations up to 4 days in advance prior to their day of play.
Members must be a player on their reservation and cannot reserve for others.
Cancellation Policy
Registration for all programming can be canceled no less than 36 hours in advance. On cancellations over 36 hours in advance, members will not be charged; guests will receive a club credit. Should a cancellation occur within the 36 hour period, no credit will be available.
Court rentals and private lessons have a 24-hour cancellation policy.
No-show Policy
Any member or guest who fails to either cancel their reservation on CourtReserve, or notify the club, on more than one occasion, may be subject to their membership being revoked, without refund.
court etiquette
- Please arrive 15 minutes before your starting time, and exit the courts on time
- Wear court shoes
- No colored beverages may be consumed on the court
- Be considerate to all players and employees
- Refrain from using foul language
SOcial Media Photos and videos
We may take pictures and videos of the courts while you are playing to use on our social media pages. Anyone who prefers to not have their likeness used must tell the front desk each time before they play.